AI never gets tired and never calls in sick, and chatbots can handle conversations with an unlimited number of customers at the same time. People… well, not so much.
When someone engages with one of your ads, they’re showing an interest in your product or service and are likely looking for more information. Maybe they have a question, and sure, they can fill out a form or email—but then they have to wait for a response, and ain’t nobody got time for that.
Adding a Chatbot to your advertising, landing pages, websites, or social channels can provide immediate answers for your customers. These bots use artificial intelligence to mimic human behavior and can add a personal touch to your user experience.
Chatbots can gather the information that your Customer Relationship Management (CRM) software needs to process clients while handling routine questions with pre-built answers. This frees up time for your customer support team to handle the more complex questions and also avoids a leading customer complaint: making customers repeat the same information to multiple people..
Our bots can also handle repetitive work without getting bored or frustrated—and they’ll get the answer right, 100 percent of the time. Chatbots don’t get mad or react poorly to rude customers, no matter how grumpy, so you can maintain your professional cool at all times.
We’ve got the industry’s best Chatbot builders standing by to build the intelligence you need to streamline your advertising experience. Not sure what you need? That’s OK, too. Our strategists will help you through the process to find the best solution for your company.
The majority of business done online today is mobile, and nearly two-thirds of mobile customers say they expect live chat to be available on your mobile site. If you don’t have live chat on your mobile site, changes are you’re losing business—and we can’t have that, now can we?
Chatbots on mobile connect you directly with customers without having to staff support around the clock and keeps your advertising going, no matter the hour.