What is a Troll?
Someone who has the intention to get an emotional response from others online. They generally post controversial, provocative & irrelevant messages for their own amusement. Their views do not necessarily reflect the ones they post about.
How to Spot a Troll
A social media troll, by definition, is someone who creates conflict on sites like Twitter, Facebook and Reddit by posting messages that are particularly controversial or inflammatory with the sole intent of provoking an emotional (read: angry) response from other users. These messages are often distracting and take focus away from the subject at hand, sending a rational discussion down a rabbit hole of obscenities, personal attacks and jokes about your mom.
If you find yourself the subject of a particularly hateful message, it is quite possible that it’s the work of a social media troll. Here are more few signs that you are being trolled:
- Use of foul or derogatory language and ad hominem attacks
- Inability to listen to reason
- Lack of personal pictures on their profile
- Quickly posting or replying to messages, indicating large amounts of free time with nothing better to do than start fights on the Internet
What You Can Do
If you are the target of a troll, don’t worry! There are things you can do to get the troll to lose interest in you and go away. Bigger companies hire social media marketing companies to handle their accounts — including the trolls, because they understand that social media, is a 24/7 venture that never sleeps and needs to be tended. If you manage your own, following these easy tips can help you to get rid of trolls and restore peace on your social media accounts.
Ignore them. People do it for both attention and the personal satisfaction of getting a rise out of someone. It’s the same reason kids throw fits and pick on their peers. As with tantrum-throwing children, it can help to ignore trolls if there is only one or a few. Deny them their life source and they are likely to go off and find someone else to troll. However, do take note that this approach can also backfire. By staying silent you may just unleash an avalanche of trolling since no one is “reading this” anyway.
If you have to respond, kill them with kindness. Sometimes, inaction can be worse than ignoring someone entirely. And even if you ignore them, your friends and followers might not. If they take the troll bait, try to jump in and squelch the situation before it gets out of hand. Respond quickly, gracefully, and respectfully. Thank them for his or her opinion and move on with your life. Hopefully he or she will, too. Refer (www.huffingtonpost.com)