The campaign might be live and producing results, but there’s always room for improvement. Here are a few tips to further boost the performance of your Facebook retargeting ads.
Whether it is through Facebook or with Google Analytics, it is imperative you continually analyze and assess the situation. What type of visitors is your website attracting? What country are they based in? Are conversions coming from mobile or desktop users?
By taking an in-depth look into the figures, you can begin to get a better idea as to who your retargeting ads should be aimed at. With the way, you can specify certain visitors via the Custom Audience function. How you can alter demographics during the creation of the ads, you can truly focus on the people that matter most.
Retargeting is all about bringing previous visitors back into the fold, but certain people are more willing to return than others. Ensure you target those who have a greater incentive to reappear and make a purchase.
If your ads are not quite delivering the success you expected, take a closer look at how they are structured. Are the images the best that you could be using as a promotional tool? Is the ad description doing enough to grip people and pull them back in? Are you actually advertising something worthwhile?
The recommended course of action is to mix and match with different approaches. You can follow guidance based on prior extensive analysis of Facebook adverts, and see how others structure their ads.
Once you have tested different ad types on Facebook, measure the results. See which one produced the most significant number of conversions and then focus on refining this for maximum results.
As they say, timing is everything. This also goes for your Facebook retargeting ads campaign.
Remember that brand which constantly pops up on Facebook, wheeling out the same weary advert again and again for months? It is a common sight for anyone that regularly browses through their feed. Even though it is getting a brand’s name out there, this is an ineffective approach.
First of all, it is immensely annoying for anyone who sees the ad after the second or third time. Secondly, if people are not interested the first time, chances are they will not be when they see the ad pop up again… and again… and again. This makes the ad ineffective, which can ultimately lead to it being a costly experience with no sales in return. Oh, and if people start hiding or blocking the ads, this will lower their relevance score. The lower the score, the more expensive the retargeting ads will be for the business.
To avoid falling down the ad fatigue trap, be strategic with how your ads run. One way of doing this is by limiting the amount of time a specific ad runs for. Alternatively, produce an ever-changing campaign, one where there is a revolving door of different ads representing your brand.
People like familiarity. If you produce retargeting ads that remind a browser of something, their attention will immediately be grabbed. As a result, your brand will stand out among the sea of unknown ads and other content that populate their Facebook feed.
However, you might be wondering: ‘How do I craft an ad which possesses a familiar element for every targeted consumer?’ For instance, a product on your website may have been viewed by one visitor but missed by another. Plus, unless your product range is limited to only one or two products, a single Facebook ad will never be enough to cover everything sufficiently.
So how do you get around this issue? Three words: dynamic retargeting ads.
When you utilize this ad type, it automatically brings up products that people have viewed in the past. So, if you run an online smartphone business and someone views the latest iPhone, they could later see your retargeted ads on Facebook which display the very iPhone they previously looked at. This not only makes the ads relevant, but it also supplies interesting content to potential customers.
Simply showing people the same product may not be enough to get them back to your website, however. Even if they left the product in the basket and abandoned ship before completing the purchase, this is not a guarantee they will return.
If potential customers are abandoning their carts, you must investigate the reason behind this decision. Research conducted by Statista highlighted the three main points causing people to opt-out of completing a transaction:
- Shipping is too expensive.
- Discount coupon does not work.
- Shipping times are too long.
Aside from the relevance of correcting the issue of abandoned carts, this research also displays what customers are generally searching for when shopping online: deals. So, if you want to entice previous visitors back, start offering limited-time discount coupons. Statistics spotlight that 54% of cart abandoners will return if discounts are applied. People also like anything with the word ‘Free’ attached, so also consider free shipping and complimentary product samples for each purchase.