Refund Policy

Refund Policy

At MV3 Marketing, we are committed to providing our customers with the highest level of satisfaction. We stand by the quality of our services and offer a fair and transparent refund policy that complies with North Carolina state laws.

30-Day Money-Back Guarantee

You may request a full refund of your setup fee within 30 days of purchase for any reason. To be eligible for a refund, the following conditions must be met:

  • The request must be made within 30 days from the date of purchase.
  • The website must not be live or published on the internet.
  • The request must be submitted by email to refunds@mv3marketing.com with the Order ID and Date of Purchase included.

Refund Request Process

To request a refund, follow these steps:

  1. Submit Your Request by Email: Send an email to refunds@mv3marketing.com with the following details:
    • Order ID (required)
    • Date of Purchase (required)
    • Full Name and Contact Information
    • Reason for the refund request (optional)
  2. Review Process: Our team will review your request within 48-72 business hours and notify you of the decision.
  3. Approval and Processing: If approved, the refund will be processed within 48-72 business hours. However, the time it takes to appear in your account may vary depending on your banking provider.

No Refunds on Monthly Hosting & Maintenance Fees

Monthly hosting and maintenance fees are non-refundable. These fees are billed on a recurring basis and cover the costs of maintaining your website’s uptime, security, and ongoing support.

Cancellation Policy

You may cancel your subscription at any time. Upon cancellation, your website will remain active until the end of your current billing cycle.

  • If you wish to own the website and migrate it to another hosting provider, you may do so by paying the buyout fee, which covers the full rights and ownership transfer of the website.
  • To cancel, submit a request by email to refunds@mv3marketing.com with your Order ID and Date of Purchase.

Compliance with North Carolina Laws

This refund policy is designed to comply with the North Carolina General Statutes § 25-2-608 regarding contract cancellation and refunds for service-based purchases. Any disputes or claims will be governed by the laws of the state of North Carolina.

Refund Processing

  • Refunds are processed within 48-72 business hours from the date of approval.
  • Refunds will be issued to the original payment method used during the purchase.
  • The time it takes for the refund to appear in your account may vary depending on your banking provider.

Contact Us

For all refund requests or questions regarding this policy, please contact us by email at:

MV3 Marketing reserves the right to modify this Refund Policy at any time. Any changes will be communicated to customers via email or our website.