Privacy Policy

1. Introduction

MV3 CO Inc DBA MV3 Marketing (“MV3 Marketing,” “we,” “our,” or “us”) is a digital marketing agency headquartered in Raleigh, North Carolina. We operate the website mv3marketing.com and related services. This Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website or engage with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

2. Information We Collect

Information you provide directly:

• Name, email address, phone number, and company name when you submit a contact or audit request form
• Business information you provide in intake questionnaires or onboarding documents
• Communications you send to us via email, contact forms, or other channels

Information collected automatically:

• IP address, browser type and version, operating system, and device type
• Pages visited, time spent on pages, referring URLs, and navigation patterns (via Google Analytics 4)
• Cookies and similar tracking technologies (see our Cookie Policy for details)
• Approximate geographic location based on IP address

Information from third parties:

• Publicly available business information for companies that contact us
• Information from LinkedIn or other professional networks when you interact with our content

3. How We Use Your Information

• To respond to audit requests, inquiries, and service questions
• To deliver contracted services and client deliverables
• To send service-related communications (proposals, invoices, project updates)
• To improve our website, content, and service offerings using aggregated analytics data
• To send marketing communications where you have opted in or where we have a legitimate interest
• To comply with legal obligations and protect our legal rights
• To detect, prevent, and address technical issues or security threats

We do not sell your personal information to third parties. We do not use your information for automated decision-making that produces legal or similarly significant effects without human review.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to analyze website traffic, understand user behavior, and improve our services. See our Cookie Policy for a full description of the cookies we use, their purpose, and how to opt out. You can also manage cookie preferences through your browser settings.

We use Google Analytics 4 (GA4) to collect anonymous usage data. GA4 data is processed by Google in accordance with their privacy policy. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers: Third-party vendors who help us operate our website and deliver services (hosting, email, analytics, payment processing). These providers are contractually bound to use your information only to provide services to us.
• Professional advisors: Lawyers, accountants, or auditors where required for legal or financial compliance.
• Law enforcement: When required by law, court order, or to protect the rights, property, or safety of MV3 Marketing, our clients, or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law. Specifically:

• Contact and inquiry records: 3 years from last contact
• Client engagement records: 7 years from end of engagement (for tax and legal purposes)
• Analytics data: aggregated and anonymized on a rolling 26-month cycle per GA4 defaults
• Marketing emails: until you unsubscribe

You may request deletion of your personal information at any time (see Section 8).

7. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, misuse, or disclosure. These include HTTPS encryption, access controls, and vendor security assessments. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

If we become aware of a data breach that affects your rights, we will notify you as required by applicable law.

8. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Opt-out of sale: We do not sell personal information. See our Do Not Sell My Information page for California residents.
• Data portability: Request a machine-readable copy of your personal information
• Objection: Object to certain processing activities, including direct marketing

To exercise any of these rights, contact us at privacy@mv3marketing.com or by mail at the address below. We will respond within 30 days.

9. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale or sharing of personal information. We do not sell or share personal information as defined by California law. To submit a request, visit our Do Not Sell My Information page or email privacy@mv3marketing.com.

10. Children’s Privacy

Our website and services are directed to business professionals and are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised “Last updated” date. We encourage you to review this policy periodically.

13. Contact Us

For privacy-related questions, requests, or complaints: